A women-ownedfirm built for thehard part of change.
Delta Consulting is an organizational change management firm. Since 2012, we've led enterprise change for global organizations across ERP, HR, operating model, and AI transformations. We are Prosci certified, WOSB and WBE certified, and partnered with Microsoft and Salesforce. Based in Chicago, working globally.
Change that lasts starts with the people side.
Every engagement begins with the same question: what does adoption look like on day 90, and who has to change how they work to get there? We work backward from that answer.
Our approach draws on Prosci methodology, refined across 25+ years of enterprise change work: ERP rollouts, HR transformations, operating model transitions, and now AI adoption. The specifics shift with the technology; the fundamentals do not. Leadership alignment, honest impact analysis, structured stakeholder engagement, communications that meet people where they are, training built for how adults actually learn, and reinforcement past go-live.
Delta leads the change from day one. A senior consultant owns the engagement end to end. That accountability is the difference between a plan on a slide and a workforce that has actually shifted.
A framework built for how people adopt AI.
AI adoption looks different from ERP, HR, or operating model change. The tools evolve weekly, the fears are unfamiliar, and the workforce is adopting on its own before leadership has a plan. The TRUST Model is Delta's five-stage framework for closing that gap.
Transparency
See the full picture before you move.
Realignment
Reshape the roles before the rollout.
Uplift
Build the fluency the work actually demands.
Shift
Move from pilot to permanent.
Thrive
Hold past year one.
Our team.
Carrie Day
Founder and Principal Consultant
Carrie has spent 25+ years as a trusted advisor on global transformations driven by shifts in strategy, process, technology, and culture. She has worked across industries including financial services, healthcare, energy, and technology, partnering with leaders to develop solutions that fit the way their organizations actually operate.
Carrie Day founded Delta Consulting in 2012, building on a career leading transformation inside Fortune 500 organizations. Since then she has guided global change programs for JLL, Suntory Global Spirits, Kemper Insurance, and others: ERP rollouts, HR transformations, operating model transitions. Her current focus is the newest wave of workplace change, helping organizations adopt AI in ways their people trust. She is personally on every engagement.
Alex Perry
Change Management Consultant
Alex is a delivery-focused, tech-savvy change lead with deep experience navigating complex programs. She immerses herself in the details of project execution, bringing thoughtful analysis and a bias toward better outcomes. Her strength is making change methodologies work in the real conditions of a live initiative, where the plan always meets friction and adaptability matters as much as the framework.
Divya Vardha
Data Governance Consultant
Divya combines deep expertise in data governance, architecture, and integration with the kind of clear, approachable communication that connects business needs to technical solutions. She translates complexity into actionable strategies and brings teams together across functions to deliver high-impact outcomes. Her analytical rigor and collaborative leadership make her particularly effective in environments where data and people challenges overlap.
Esther Smith
Change Management and Communications Consultant
Esther brings cross-sector experience in shaping change adoption strategies that hold up in practice. Her background in employee experience gives her a sharp sense for how communications land at every level of an organization, from the leadership announcement to the frontline manager’s Monday briefing. She works alongside senior leaders to translate complex transformation narratives into messages people actually act on.
Laura Sainz Salvador
Data Governance Consultant
Laura brings extensive experience leading data teams in top-tier banks and multinational organizations across multiple countries. She specializes in data strategy, management, and governance, and has driven impactful data initiatives at a global scale. Her expertise bridges the gap between data architecture decisions and the organizational change required to make those decisions stick.
Lyndsey Hufton
Change Management Intern
Lyndsey supports Delta across internal operations, content development, and business development. She runs research, campaign work, and process improvements that strengthen how the team delivers. Her interests sit at the intersection of human resources, organizational development, and emerging technologies, and she's building the practitioner skills to lead AI change programs of her own.
Taylor O’Donnell
Business Development Manager
Taylor specializes in technical writing, campaign development, and the kind of presentation design that makes complex ideas land visually. She brings clarity and strategic messaging to Delta’s change management engagements, ensuring that communications are crafted for the specific audience receiving them. Her versatility across formats, from slide decks to email campaigns to internal portals, keeps our client-facing work sharp and consistent.
Certified, partnered, and built for procurement
Certifications
Delta Consulting is a certified Women-Owned Small Business (WOSB) and Women's Business Enterprise (WBE/WBENC). Our team holds Prosci change management certifications.
For procurement teams: Delta operates under NAICS codes 541611 (Administrative Management and General Management Consulting Services), 541612 (Human Resources Consulting Services), 541618 (Other Management Consulting Services), and 541690 (Other Scientific and Technical Consulting Services). Federal agencies under active pressure to meet WOSB procurement targets can access Delta's change management and AI adoption consulting capabilities through set-aside contracts and sole-source awards up to $5.5M.
For corporate supplier diversity programs: our WBENC certification provides preferred access to Fortune 500 procurement channels. 85% of Fortune 500 companies maintain active supplier diversity programs.
Technology partnerships
Copilot adoption, Microsoft 365 integration, and enterprise AI deployment across the Microsoft stack.
Salesforce Partner. Delta partners with Salesforce to support adoption and change on Salesforce implementations.
OpenAI Select Partner. Delta helps enterprises adopt OpenAI's tools with the change management work between the pilot and lasting adoption.
These partnerships mean Delta speaks the language of whatever platform your organization is deploying, without being locked to any single vendor's roadmap.
See where your organization stands
Take the Trust Scan, a free 5-minute diagnostic that scores your AI readiness across four dimensions. Instant results. No email required to start.